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What does Autodesk's new purchasing process mean for you?

We've gathered everything you need to know on this page to ensure you have a smooth experience.


New process when buying Autodesk products
 

Starting September 16, 2024, Autodesk will change how you purchase and renew Autodesk products. 

  • In the new purchasing process, transactions and payments for purchases and renewals will occur directly between you as a customer and Autodesk.
  • Everything before and after this in the process will remain unchanged.
  • As an Autodesk Platinum Partner, NTI will continue to provide advice and assistance when you purchase and renew your Autodesk subscriptions, as well as offer our support services, training, specialized expertise, consulting, proprietary digital solutions, and other software.

What will change?
Your final quotes and invoices related to Autodesk products will come directly from Autodesk via email, similar to the current process for Autodesk Flex customers.

What will not change is that NTI will continue to send quotes, clarify needs and support you as before.

How to prepare:
Be prepared to receive and pay invoices directly from Autodesk instead of NTI. If your company has a purchasing team, they may require you to register Autodesk as a supplier before you can handle your invoices from Autodesk. You can register Autodesk as a supplier on this page. If invoices are not paid on time, you may risk losing access to your Autodesk software. 

Below you will find some of the most frequently asked questions. If you have any further questions, as always, you are welcome to contact your contact person at NTI.

 

Frequently Asked Questions

New Buying Experience

Autodesk aims to improve the customer experience and meet the expectations of B2B buyers by providing easier and quicker access to subscriptions. The benefits for you are: 

  • A simpler way to receive purchase and service recommendations tailored to your needs.
  • Consistent pricing no matter how you buy.
  • Self-service capabilities for added control and convenience. 

We will contact you about any upcoming renewals as usual. If you have any questions before then, please contact us.

No, the following product is not a part of this change:

Assemble Enterprise, Assemble Office, Assemble P6 Connect Office, Assemble P6 Connect Project, Assemble P6 Connect Region, Assemble Procore Connect Office, Assemble Procore Connect Project, Assemble Procore Connect Region, Assemble Project, Assemble Region, Assemble (Account-Based), Autodesk Construction Operations Bundle (Account-Based), Autodesk Preconstruction Bundle (Account-Based), Autodesk VDC Bundle (Account-Based), Autodesk Within Medical, BC Pro - International, Bid Board Pro - International, BIM 360 Build - Packs, BIM 360 Cost, BIM 360 Enterprise, BuildingConnected BC Pro, BuildingConnected Bid Board Pro, BuildingConnected TradeTapp, CAM Services, CFD - Premium, Construction Cloud - Connect, FlexSim, Maya with Softimage, PlanGrid, PlanGrid - Add-On, PlanGrid - Crane, PlanGrid - Dozer, PlanGrid - Enterprise, PlanGrid - Nailgun, PlanGrid -Services, Post Processor - Premium, PowerInspect Premium, PowerInspect Ultimate, PowerMill Premium, PowerMill Standard, PowerMill Ultimate, PowerShape Premium, PowerShape Standard, PowerShape Ultimate, ProEst Cloud Subscription, ProEst Costbook, Pype Autospecs, Pype Autospecs & SmartPlans, Pype Bundle, Pype Closeout, Pype Closeout & eBinder, Pype eBinder, Pype SmartPlans, Structural Bridge Design, VRED Core, VRED Render Node

Contact your NTI account manager, they can support you through the process, in setting up your account and making sure you get started in the right way.

As a government customer, you can stay with your current setup or explore the new business model. Governmental institutions can proceed without change. If you would like to know more about the new business model, please contact your NTI representative.

You can continue to buy Autodesk software via NTI. You may purchase via our webshop or reach out to your NTI contact person for a quote. Once confirmed, the order will be placed with Autodesk, who will send you a confirmation email.

Payments and Invoices

For your Autodesk purchases, you will need to be able to pay Autodesk directly and will need to use their payment details to do so. Click here to find vendor forms for setup if needed.

All the information you need to set up Autodesk as a vendor in your system and be ready for payment transactions can be found here. If more information is needed by your procurement team, please contact your account manager at NTI.

The payment options* include: 

  • Invoice – 30-day payment terms available subject to your account approval
  • Direct Debit
  • Paypal
  • Credit Card 
    *Payment options may differ by country. 

Yes. Please accept the quote and select the payment approach, and then you can get access.

No, it will be a separate quote. Autodesk doesn’t have control over what we offer to add value to you.

When the “pay by invoice” option is selected, you can add purchase order information directly in the payment portal.

Subscriptions and Renewal

We will contact you about any upcoming renewals as usual. If you have any questions before then, please contact us. 

Yes, we can. Please reach out to us.

Despite these changes, renewing through us offers several key benefits:  

  • Trusted Partner: We have a longstanding relationship and in-depth understanding of your needs.  
  • Expert Guidance: Our team will manage the transition and assist with any administrative tasks on the Autodesk platform.  
  • Dependable Support.
  • Own IP: Get the most out your Autodesk with our complementary products - NTI Academy an online learning platform & NTI For Revit which offers over 100+ functionalities designed with Revit users in mind.   
  • Value-Added Services: Access to exclusive training sessions, personalised support, and more. 

Find out more here.

Yes. Please contact us for support.

As always anything outside of Autodesk products will still be handled by NTI.

No, it remains the same for now.

Contacts

Yes, your NTI account manager will continue to provide advice and guidance on Autodesk solutions and other solutions to find the best solutions for your business and user needs.

Please contact your NTI account manager. 

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