What had changed ?
Your final quotes and invoices related to Autodesk products are coming directly from Autodesk via email. NTI will facilitate quotes, clarify needs and support you as before.
What to be aware ?
You will receive invoices directly from Autodesk, and payment need to be made directly to Autodesk instead of NTI. If your company has a purchasing team, they may require you to register Autodesk as a supplier before you can handle your invoices from Autodesk. You can register Autodesk as a supplier on this page. If invoices are not paid on time, you may risk losing access to your Autodesk software.
Below you will find some of the most frequently asked questions. If you have any further questions, as always, you are welcome to contact your contact person at NTI.
Frequently Asked Questions
Go-to-Market System (formerly NBE)
How will I handle the upcoming renewal?
We will contact you about any upcoming renewals as usual. If you have any questions before then, please contact us.
How do I buy additional Autodesk software or make changes to my existing licenses?
You can continue to buy Autodesk software via NTI. You may purchase via our webshop or reach out to your NTI contact person for a quote. Once confirmed, the order will be placed with Autodesk, who will send you a confirmation email.
Payments and Invoices
Do I need to change the account details I use for payment?
What payment terms are available from Autodesk?
The payment options* include:
- Invoice – 30-day payment terms available subject to your account approval
- Direct Debit
- Paypal
- Credit Card
*Payment options may differ by country.
Do we get instant access when paying with an invoice via our Autodesk account?
Yes. Please accept the quote and select the payment approach, and then you can get access.
Will NTI add-ons, training, services, etc. be visible on the Autodesk quote?
No, it will be a separate quote. Autodesk doesn’t have control over what we offer to add value to you.
Subscriptions and Renewal
Can NTI help to manage my licenses?
Yes, we can. Please reach out to us.
Why renew through us?
Despite these changes, renewing through us offers several key benefits:
- Trusted Partner: We have a longstanding relationship and in-depth understanding of your needs.
- Expert Guidance: Our team will manage the transition and assist with any administrative tasks on the Autodesk platform.
- Dependable Support.
- NTI Software: Get the most out your Autodesk with our complementary products - NTI Academy an online learning platform & NTI For Revit which offers over 100+ functionalities designed with Revit users in mind.
- Value-Added Services: Access to exclusive training sessions, personalised support, and more.
Will it be possible to renew all Autodesk licenses on the same day?
Yes. Please contact us for support.
How will I be able to renew NTI solutions?
As always anything outside of Autodesk products will still be handled by NTI.
Contacts
Will my NTI Account Manager continue to be my primary point of contact?
Yes, your NTI account manager will continue to provide advice and guidance on Autodesk solutions and other solutions to find the best solutions for your business and user needs.
If I have questions about my subscriptions, who do I contact?
Please contact your NTI account manager.
